2 January 2025
2 January 2025
Section 98 support is a form of temporary support that is provided to asylum-seekers who appear to be destitute and who have applied for section 95 support and are awaiting a decision. This factsheet explores who is eligible and how to apply.
If you still have questions or need further information and advice after reading this factsheet, please contact our advice line on 020 3716 0283. It is open Mondays, Wednesdays and Fridays from 2pm to 4pm. Please note, this is a ‘second-tier’ advice line. This means that we can give advice to other advice workers but not to individual clients.
People seeking asylum in the UK, who lack the means to support themselves, are entitled to support while the Home Office is processing their asylum application. This support is called Section 95 support (see Factsheet 1). Asylum-seekers must apply for section 95 support using the Asylum Support Application Form (ASF1) and it can take several weeks, or sometimes months, for the Home Office to process this request.
Section 98Immigration and Asylum Act 1999 s98 support is a form of temporary support that is provided to asylum-seekers who appear to be destitute and have either applied for section 95 support and are awaiting a decision, or those who require support in advance of making a section 95 application.
Section 98 support is supposed to be provided for a short period. Support is usually in the form of full-board at a Home Office hostel/hotel, and no financial support is received. However, in some locations, it is self-catering and cash is given to the asylum-seeker in order to buy food.
Asylum-seekers and their dependants who appear to be destitute can access section 98 support. For more information on the definition of an ‘asylum-seeker’ for support purposes see Factsheet 1
Those who access section 98 support will be required to apply for section 95 support. Refused asylum-seekers cannot apply for section 98 support while they are awaiting a decision on their section 4 support applications.
Destitution is a prerequisite for accessing all types of asylum support in the UK. The test for destitution for section 98 support is the same as that used to determine section 95 applications, and is set out in s95(3) of the 1999 Act:-
… a person is destitute if:
he does not have adequate accommodation or any means of obtaining it (whether or not his other essential living needs are met); or
he has adequate accommodation or the means of obtaining it, but cannot meet his other essential living needs
While the burden of proof is on the applicant to demonstrate destitution, the evidential requirements should be less than those in the section 95 application. This is reflected in the wording of the 1999 Act where it states that section 98 support should be provided to those ‘who it appears to the Secretary of State may be destitute’, while section 95 support is provided to asylum seekers ‘who appear to the Secretary of State to be destitute or to be likely to become destitute within such period as may be prescribed’.
When applying the destitution test in section 95 and section 4 applications, it is necessary for the applicant to be destitute within 14 days.Immigration and Asylum Act 1999 s95(1) and The Asylum Support Regulations 2000 reg 7(a) However, with regard to section 98 applications there is no specified time period. Therefore, the person must appear to be destitute at the point of application.
Important: You do not have to be street homeless to qualify for section 98 support. The Home Office must look at the persons circumstances, including whether they have suitable accommodation and can meet their basic living needs. For more information on proving destitution, see Factsheet 5.
Those who apply for asylum at port (at a point of entry to the UK) may be taken to section 98 accommodation immediately if they the lack the means to support themselves in the UK.
Asylum-seekers can request section 98 support at their screening interview.
If they intend to do that it is essential to bring evidence of destitution, particularly if they have been supporting themselves in the UK for a significant period prior to claiming asylum.
An asylum-seeker does not always need an appointment to go to the ASU if they are homeless. The Gov.uk website states:
If you have nowhere to live you’ll still need to call the asylum intake unit appointments line. They’ll call you back and you may be told to attend a screening appointment or to go to a ‘walk-in’ service at an asylum registration location. If the asylum registration location does not know you’re coming you may not be seen.
It is strongly recommended that the asylum-seeker brings evidence of destitution to avoid the risk of being turned away from the “walk-in” service.From 3 August 2026, new Home Office procedures for processing asylum claims came into force. Under these arrangements, some individuals may be placed in a "merged application" process, meaning that a decision on their asylum claim could be based on information provided at the screening interview. As a result, some asylum-seekers may not be invited to attend a separate substantive asylum interview. At the time of writing, the Home Office has not published detailed guidance on how the new process will operate in practice. Individuals should therefore seek immigration advice as early as possible and, where feasible, before attending their screening interview.
A screening interview is not currently required before an application for section 98 or section 95 support can be submitted, considered or decided by the Home Office.
In practice, asylum-seekers who have not yet attended a screening interview may still face difficulties accessing support. It is not possible for Migrant Help to process an asylum support application without a port reference number, which is usually issued after a screening interview. However, there is an escalation procedure in place through Migrant Help. Where an asylum-seeker does not yet have a port reference number, Migrant Help can refer their details to the Home Office so that a reference can be issued and their support application progressed. P.8-9 Assessing Destitution V5 August 2023
Advisers should ensure that full details of the person's circumstances, including any vulnerabilities and risk of homelessness, are provided to Migrant Help and the Home Office.
Home Office policy allows for the provision of section 98 support for vulnerable destitute individuals, prior to their asylum claim being recorded, if they present to the Home Office ‘out of normal office hours (17.30 to 09.00, and weekends and public holidays)’See section 1.1.1 of the Home Office Policy ‘Asylum Support: Policy Bulletins Instructions’, version 10. The Home Office policy states that they must then attend the ASU the next working day.
Section 98 support can be accessed at any point during the asylum application and appeal process, provided the destitution requirements listed above are met. To apply asylum-seekers should contact Migrant Help to apply for section 98. This can be done by calling Migrant Help on 0808 8010 503 or via the webchat or online enquiry form.
An organisation helping an asylum-seeker apply for section 98 can use the ‘Initial Accommodation Referral Form’, which can be found on the ASAP’s Resources for Clients and Advisers webpage. It is currently not on the Home Office website. This can be sent directly to the HO at RoutingIAValidation@homeoffice.gov.uk . Advisors can also contact Migrant Help via section 98@migranthelpuk.org to request a call back to complete a section 98 application.
ASAP’s website contains details of organisations which provide assistance with asylum support. If there is no such organisation helping the asylum-seeker, then Migrant Help should be contacted for assistance.
Home Office policy states that a decision of a request for section 98 support should be made ‘before the end of the working day on which the application is received’See section 1.1.1 of the Home Office Policy ‘Asylum Support: Policy Bulletins Instructions’, version 10. In practice, applications need to be made before 3pm, to get a same day (not necessarily within office hours) response, unless there are exceptional circumstances. The asylum-seeker will be picked up by the Home Office’s contractors at the referrer’s office, or, if necessary, at another public building such as a police station, council office or library.
The form asks similar questions to the ASF1, for example proof as to why the asylum-seeker has to leave their current accommodation, details of financial information contained in their visa application (if they arrived on a visa) and for bank account details (and 6 months of statements). While it is advisable to provide as much as information as possible, it is not realistic or reasonable for all of this information to be available at this stage, and so this can be explained (eg state that bank statements have been requested). Mini statements and internet statements will be accepted. A detailed personal statement from the applicant is recommended.
Home Office policy states that a refusal to grant access to IA will outline the reasons for the applicant’s ineligibilitySee section 1.1.1 of the Home Office Policy ‘Asylum Support: Policy Bulletins Instructions’, version 10. In contrast to a refusal of section 95 or section 4 support, there is no right of appeal to the Asylum Support Tribunal. However, a re-consideration should be requested, reminding the Home Office of the destitution test. Decisions can often be reversed. The Home Office may also have made a mistake regarding the definition of an asylum-seeker, for example refusing support for someone who has an outstanding asylum appeal or who has had their further submissions accepted as a fresh claim (see Factsheet 2 and Factsheet 12).
If the Home Office refuses to reconsider, after having been provided with sufficient information and a reminder of the statutory destitution test, then consider referring the applicant to a community care or public law solicitor for a judicial review. If considering a judicial review, it will be important to have the decision in writing from Migrant Help. Common reasons for refusals are information on visa application contradicting information on the form (without an accompanying explanation), reduction in the cash that the person was recorded as having on entry to the UK (without evidence of how it was spent), issues over whether they have to leave their accommodation and misunderstandings regarding the status of the applicant.