Phone hearing


Information about:

Before the hearing

Charge your phone so it has a full battery for the hearing. Check your phone accepts calls from 0800 and ‘unknown’ numbers.

Find a quiet space, where you can talk in private.

Make sure you have a phone signal. Be ready to talk 15 minutes before the hearing start time (written on your ‘Notice of Hearing’).

How to join the hearing   

The Tribunal sends you instructions on how to join the hearing. These may come with the Notice of Hearing, or in a separate message. Make sure you understand the instructions before the day of your hearing.

The Judge calls your phone. The Judge will also add anyone else to the call (for example, the interpreter, your representative and/or Home Office representative).

Occasionally, the Judge may call a little later than the hearing start time. But if the Judge is 1 hour late, call the Tribunal (0800 681 6509) to ask if there is a problem.

Taking part in the hearing

Make sure you understand what is said to you. It is sometimes more difficult to understand, when you do not see the person who is speaking to you. If you need something to be repeated or explained more, let the Judge know.

Children and childcare

The Home Office or the Tribunal do not provide any childcare options for oral hearings. If possible, try to arrange childcare for when your hearing takes place. This lets you think about the hearing without any distraction.