You will need access to a computer or mobile device with a good internet speed and somewhere quiet and private to speak.
You may want to see if you can use the office of a support worker for the hearing.
Make sure you have good connection and your computer, laptop or device is charged/plugged in. Be ready 15 minutes before the hearing start time (written on your ‘Notice of Hearing’).
The Tribunal sends you instructions on how to join the hearing. These joining instructions should be emailed to you. If you want a video hearing you must provide an email address on the notice of appeal. Make sure you understand the instructions before the day of your hearing.
The Judge starts the video call.
Occasionally, the Judge may call a little later than the hearing start time. But if the Judge is 1 hour late, call the Tribunal (0800 681 6509) to ask if there is a problem.
You should get your Decision Notice (Judge’s 1 page decision) emailed to you on the day of your hearing. This paper is important because it proves what the Judge has decided.
At the end of the hearing, the Judge may explain how the Decision Notice will be sent to you. If the Judge does not, ask them how and when you will get it.